Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sydney

Sydney

September 30, 2024

5  out of  5
rating by Sydney
"Barbara was extremely helpful & considerate. I am very appreciative of her patience & kindness towards my confusion on my Car Insurance, & her willing to walk me through my policy. Thank You So Much"
We responded:
"Sydney Thank you for the kind words, Sydney! I am happy to hear that Barbara was able to assist you with patience and care. Helping our customers understand their insurance is a top priority for us, and I am glad Barbara made the process seamless for you. If you ever have more questions, don’t hesitate to reach out! -James "
Profile photo of Edwin Gregory

Edwin Gregory

September 27, 2024

5  out of  5
rating by Edwin Gregory
"ALWAYS, great, personal & professional service."
We responded:
"Thank you so much for your kind words, Edwin! We’re thrilled to hear that you consistently receive great personal and professional service from our team. Your satisfaction is our top priority, and we look forward to continuing to assist you with all your insurance needs. If you ever have any questions or need further assistance, don’t hesitate to reach out! – James"
Profile photo of James Salazar

James Salazar

September 21, 2024

5  out of  5
rating by James Salazar
"James Armijo has always gone above and beyond to provide amazing customer service. He and his office staff have always been gone out of their way to answer any questions or concerns I may have. If anyone is shopping for insurance I would recommend giving Mr. Armijo’s office."
We responded:
"Thanks a ton for your awesome review! We're thrilled to hear that James and the team have been able to help you out so much. Your recommendation really means a lot to us. If you ever have more questions or need anything else, just give us a shout! Cheers!"
Profile photo of Dennis Lujan

Dennis Lujan

September 13, 2024

5  out of  5
rating by Dennis Lujan
"We have been with James Armijo State Farm for many years, we initially went there because of one of his employees (Kathy)! Since her retirement, we have remained with State Farm and are very happy with the service and personal touch we get from the staff! I even sent my father to James."
We responded:
" Dennis Lujan Thank you so much for sticking with us over the years! Kathy was such an important part of our team, and I'm grateful she brought us together. Even after her retirement, it's wonderful to know you've continued to feel the personal care and attention we strive to provide. Thank you again for your continued support and for referring your father. That really means a lot to us. We're honored to take care of your family and look forward to many more years of working with you! - James "
Profile photo of Carl Martinez

Carl Martinez

September 10, 2024

5  out of  5
rating by Carl Martinez
"James Armijo State Farm has always taken care of all my insurance needs as well as my family members. James and his staff are great to work with and are helpful in making sure I have the right coverages. Thank you James and staff for the great customer service and professionalism you have provided over the years!"
We responded:
"Thank you, Carl, for your kind words and for choosing us to help with insurance needs over the years! I am glad to hear that my team and I have been helpful in making sure you and your family have the right coverage. If there's ever anything more we can do, don't hesitate to reach out! -James "
Profile photo of Edi Granillo

Edi Granillo

September 9, 2024

5  out of  5
rating by Edi Granillo
"Love my State Farm Agent! James Armijo always looking out for all you insurance needs!"
We responded:
"Thank you so much! I truly appreciate your kind words. It’s my pleasure to help you with all your insurance needs and make sure you’re well covered. If you ever need anything, don’t hesitate to reach out!"
Profile photo of Kyson Lindquist

Kyson Lindquist

September 2, 2024

1  out of  5
rating by Kyson Lindquist
"James Armijo is not only unprofessional, but will actively lose record of your payments due to his negligence. My policy became doubled no reason monthly because of "updating my automatic payment method" then when these charges didn’t go through initially, I would pay manually and receive confirmation of payment monthly- James only noted when the automatic payment declined on his end, not when those same monthly bills were then manually paid, and then processed via a different card. (He'd somehow forget I'd call him personally every month to make a new payment and specifically verify it went through every time this happened..?) He claimed to have no record of my payments, yet STATE FARM and my BANK statements proved otherwise. Extremely shady individual, and you will likely need to report him to corporate or go with a different policy all together to resolve his mistakes. EDIT/ UPDATE MONDAY SEPTEMBER 2ND 2024 This issue was not resolved and James Armijo began ignoring my emails/requests to do so outside of this review he responded to. Keisha Hamby at his establishment then further gave excuses as to why this over charging was happening in my situation yet still did nothing to resolve it. Overall, if you notice your policy monthly payments are randomly increasing for no reason at all (zero accidents, etc) then go above these individuals and take it up with someone else at State Farm to verify you aren't overpaying, or rather just shop elsewhere for agents who aren't these people. Had to get a new insurance policy with a different insurance company all together because of this. Beware, Santa Fe!"
We responded:
"Kyson Lindquist Thank you for bringing this issue to our attention, Kyson. We apologize for the inconvenience and frustration you experienced. Your feedback is important to us, and we take these matters seriously. We will investigate the situation to address any discrepancies and make sure such issues do not occur in the future. Please contact our office directly so we can resolve this matter promptly. We appreciate your patience and understanding. Thank you for taking the time to share your experience, Kyson. If there’s anything further, I can do to assist, please feel free to reach out to for additional support. Thank you for bringing this to my attention. – James "
Profile photo of Tracy Tregeagle

Tracy Tregeagle

August 21, 2024

5  out of  5
rating by Tracy Tregeagle
"I’ve had the opportunity to work with Barbara Salas in the past. She is a straight shooter and always keeps the customer’s best interests in mind. Barbara went to great lengths to make sure we received the best coverage and best value for our insurance dollars. I would highly recommend Barbara for all of your insurance needs!"
We responded:
"Thank you, Tracy, for sharing your positive experience! I am thrilled to hear that Barbara provided you with exceptional service and prioritized your needs. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same level of dedication. -James "
Profile photo of Aric Wheeler

Aric Wheeler

August 19, 2024

5  out of  5
rating by Aric Wheeler
"After being frustrated with my previous insurance company I reached out to Barbara and she immediately provided me with quotes on my home and auto policies. She was thorough and attentive throughout the process and helped me transfer all my policies without any issues. She answered all my questions and was able to beat costs on all my insurance policies. She went above and beyond with her communication. James also was there to provide assistance at a moments notice. I made some vehicle changes shortly after moving over to State Farm and again Barbara was on top of things immediately! I can not say enough about the positive experience of working with Barbara and James. They truly care about their clients and the community they live and work in. I definitely recommend them for all your insurance needs!"
We responded:
"Thank you so much for taking the time to share your positive experience with Barbara! We are thrilled to hear that she was able to provide you with thorough, attentive service and help you transition your home and auto policies smoothly. It's wonderful to know that she could answer all your questions, reduce your costs, and communicate effectively throughout the process. Thank you for your recommendation. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Venessa Chavez

Venessa Chavez

August 14, 2024

5  out of  5
rating by Venessa Chavez
"Barbara went above and beyond to help us insure our home after a devastating experience with our former insurance company! Courteous and Professional!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Barbara was able to assist you and provide the support you needed. We love Barbara here as well, and we're glad she could make a positive impact. We appreciate your feedback!"
Profile photo of Kristin Rowley

Kristin Rowley

July 22, 2024

5  out of  5
rating by Kristin Rowley
"James Armijo gives exceptional service. I highly recommend him and his office."
We responded:
"Thank you for your kind review, Kristin! I am thrilled to hear that I provided you with exceptional service. Your recommendation of me means a lot. If you ever need further assistance or have any questions, please don't hesitate to reach out! -James "
Profile photo of Brenda Ledezma

Brenda Ledezma

May 13, 2024

5  out of  5
rating by Brenda Ledezma
"Keisha was wonderful and of great help"
We responded:
"Thank you for your kind words, Brenda! I am glad to hear that Keisha was able to assist you effectively. We strive to provide wonderful service, and it's nice to know Keisha hit the mark. We look forward to helping you again in the future! -James "
Profile photo of Renee Villarreal

Renee Villarreal

March 20, 2024

5  out of  5
rating by Renee Villarreal
"James and his team are always professional and pleasant to work with. That is why I have kept my insurance with them for almost 20 years!"
We responded:
"Thanks for the five-star review, Renee! I am thrilled to hear you have been a customer with our team for nearly 20 years. We hope to continue providing great service to you! -James "
Profile photo of Jared Slotoroff

Jared Slotoroff

September 27, 2023

5  out of  5
rating by Jared Slotoroff
"James is best!"
We responded:
"Thank you for the five-star review, Jared! I am happy to hear you enjoy working with me as your insurance agent. I am looking forward to assisting you again! -James "
Profile photo of Troy Trouchet

Troy Trouchet

May 24, 2023

5  out of  5
rating by Troy Trouchet
"As a new resident and homeowner in Santa Fe, it was the kindness , the professional yet friendly care of Dominique Barela that had me feeling safe and secure in my interstate move far away from my family and longtime community. James Armijo State Farm insurance was my first business experience...one that set the bar and tone for the town, which has been lived up to in all ways. Thank you so much Dominique"
We responded:
"Troy: Thank you so much for the kind words, Troy. Connecting with our Good Neighbors and making sure they have all the information they need to make an informed decision about their coverage is number one to us at James Armijo State Farm. Dominique is awesome, and we’re so lucky to have her on our team! We’ll make sure to pass along your kind words to her. Thank you again for trusting us with your insurance needs and leaving such a lovely review. You’ve made our day! Thanks, "
Profile photo of TJ Williams

TJ Williams

May 16, 2023

5  out of  5
rating by TJ Williams
"Professional, insurance agent Tyler took care of everything and was prompt on updates and keeping me in the loop."
We responded:
"TJ Williams: Response: Thank you for your review! Our team is dedicated to delivering excellent service and making sure our Good Neighbors are well-informed and confident with their coverage. "
Profile photo of Anna DeCamp

Anna DeCamp

May 9, 2023

5  out of  5
rating by Anna DeCamp
"I spoke with 3 different insurance companies to insure my home and 3 cars. Dominique with James Armijo's office won my business. She was the ONLY person that provided me instant information and exceptional service. Thank you Dominique for your BEST of class service. :) Anna"
We responded:
"Anna: Wow Anna, thank you so much for this lovely review. Feedback like this truly makes our week. We are so happy to hear Dominique was able to exceed your expectations. Providing a positive and straightforward experience for our Good Neighbors is very important to us. Please don’t hesitate to reach out or stop by if you need any further assistance! "
Profile photo of Adam Nordby

Adam Nordby

April 23, 2023

5  out of  5
rating by Adam Nordby
"James and his team are the best around. In my experiences with them (auto claims and beyond), they make you feel like family and ensure you receive the help and support you need."
We responded:
"Thanks for the five-star review, Adam! I am happy to hear you like our team and had a great experience working with us. You deserve to be treated like family and I am glad we could help you! -James "
Profile photo of Scott Hudspeth

Scott Hudspeth

April 4, 2023

5  out of  5
rating by Scott Hudspeth
"James and his staff, Kathi and Crystal have been a joy to deal with whenever I come into the office to begin and re-organize my home and car insurance. They make a confusing process easy and take time and patience to help me understand it all. Thank you guys for that! They are also a lot of fun and really personable while I am there. Not something you usually associate with buying insurance. Thanks again James, Kathi and Crystal. See you next time I need hp with my policies. :)) Scott H."
We responded:
"Thank you for your kind words! We are glad to hear that Kathi, and Crystal were able to make your car insurance and home insurance process easy. We take pride in providing you with excellent customer service and appreciate your business. If you ever need anything in the future, we’re always here!"
Profile photo of Jesus Dominguez

Jesus Dominguez

February 7, 2023

5  out of  5
rating by Jesus Dominguez
"It's always good to work with this office. Very pleasant!"
We responded:
"Hello, Jesus! It’s a pleasure working with you as well! We appreciate your support and five-star review. Please let us know if you need anything! -James"
Profile photo of Francisco Perea

Francisco Perea

February 6, 2023

5  out of  5
rating by Francisco Perea
"Staff is very knowledgeable and friendly. Switched all my insurance needs over. Crystal made the transition very hassle free and saved me some money."
We responded:
"Hello, Francisco! Thank you for your five-star review, and welcome to our State Farm family! I’m happy Crystal provided excellent customer service, and our team is here if you need us. -James"
Profile photo of Lori Garcia

Lori Garcia

February 5, 2023

5  out of  5
rating by Lori Garcia
"I have been with James Armijo for several years now and I have experienced both his professionalism and the fact that his staff, Kathy*, Crystal possess complete knowledge of the product they represent. Their office keeps us informed about our policies and constantly updates us on changes within the company, as well as provide us with potential ways to save on our monthly rates when it's available- while still providing us with a blanket of complete security at all times. I continue to retain my insurance coverage with the James Armijo State Farm office located in the Solana Center in Santa Fe. And, I continue to highly recommend State Farm throughout the community..... WHAT'S BETTER THAN BEST?!"
We responded:
"Hello, Lori! My team and I deeply appreciate your incredible review recommending our office and State Farm! We want our Good Neighbors to have great coverage and customer service, so we take your feedback to heart. If you need anything at all, please let us know! -James"
Profile photo of steve turner

steve turner

January 26, 2023

5  out of  5
rating by steve turner
"We bundle our auto, homeowner and umbrella policies with James. He knows how to save dollars while offering complete coverage. Recommend."
We responded:
"Hello, Steve! Thank you for your excellent review! We enjoy having you as a Good Neighbor and helping with your insurance needs, and my team looks forward to continuing to work with you. We are a call or visit away! -James"
Profile photo of Anke Mihalas

Anke Mihalas

January 13, 2023

5  out of  5
rating by Anke Mihalas
"James Armijo has been my State Farm agent for years. He and his staff are responsive to calls, friendly, helpful and great to work with. I can wholly recommend them!"
We responded:
"Hello, Anke! Thank you for your wonderful review! It has been our pleasure to partner with you over the years, and we appreciate your support and business. -James"
Profile photo of Jose Montoya

Jose Montoya

January 12, 2023

5  out of  5
rating by Jose Montoya
"Dominique provided excellent customer service. She got my quotes done fast and even went in on her day off to do so. She definitely went above and beyond her duties to take care of things. I would highly recommend seeing Dominique for all of your insurance needs."
We responded:
"Hello, Jose! Thank you for your kind review! I’m happy Dominique went above and beyond to assist you. We certainly strive to put our Good Neighbors first! Please let us know if you need anything else. -James"