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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Larry Dahl

Larry Dahl

November 25, 2024

5  out of  5
rating by Larry Dahl
"Service over and beyond! Great follow through. Unmatched customer service!"
We responded:
"Larry, Thank you so much for your glowing review! We are thrilled to hear that you had a positive experience with our service. Our team takes great pride in going above and beyond to ensure our customers are satisfied, and it is incredibly rewarding to hear that our efforts are appreciated. Your kind words about our follow-through and unmatched customer service mean the world to us. "
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Paula Salazar

November 14, 2024

5  out of  5
rating by Paula Salazar
"I can't say enough great things about James and his amazing team! Thank you James and staff for all your support!"
We responded:
"Paula Salazar Thank you for the kind words, Paula! I am happy to hear such wonderful feedback about our team. Providing support and excellent service is what we’re here for. We look forward to continuing to assist you with your insurance needs! -James "
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John Crespin

November 7, 2024

5  out of  5
rating by John Crespin
"James has been my agent for many, many years and has been great. He has always been extremely helpful at anytime that I've needed him. For claims and additional insurances on vehicles, homes and rentals. His staff has always been extremely friendly and extremely helpful. Very professional!!!"
We responded:
"Thank you, John, for your kind words and for being a loyal customer for so many years! I am thrilled to hear that our team has consistently provided the helpful, friendly, and professional service you deserve. We look forward to continuing to be here for you whenever you need us.! -James "
Profile photo of Amy D

Amy D

November 1, 2024

1  out of  5
rating by Amy D
"Gave me the run around to cancel my Uncle's insurance policy. My uncle passed away. He never said he was sorry for my loss. Just told me all the things he can't do. I said I don't want you to do anything other than give me your email address. I'll send you the documents and you can cancel. He reluctantly did and hung up on me. Not a nice person. Update: His response below is laughable since I sent him the legal documents from probate to act on my Uncle's behalf. For his training in customer service I'll share. All he needed to say was, I'm sorry for your loss please send the following legal documents and we will help you in this difficult time. It's not hard. For anyone who wants to work with him read the other negative reviews. Sounds like they treat you well until you need to cancel. Good luck."
We responded:
"Thank you for your feedback, and I am deeply sorry for the experience you've described during what must be a difficult time. Our intention is always to handle sensitive matters like these with empathy and respect. If there’s anything further we can do to assist, please don’t hesitate to reach out. -James "
Profile photo of Lesah Sedillo

Lesah Sedillo

November 1, 2024

5  out of  5
rating by Lesah Sedillo
"State Farm Insurance is a great and reputable company. James Armijo and his staff provide professional and excellent customer service! My family and I have been with Mr. Armijo for over 20 years!"
We responded:
"Thank you for the review and for your loyalty over the past 20 years, Lesah! I am thrilled to hear that our team has consistently provided you and your family with excellent service. Your kind words and support mean the world to us, and we’re honored to be your choice for insurance! -James "
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Carlos Roybal

October 23, 2024

5  out of  5
rating by Carlos Roybal
"I highly recommend working with James and his team if you're considering switching providers. Barbara made the transition smooth and effortless."
We responded:
"Thank you for the five-star review and recommendation, Carlos! I am thrilled to hear that Barbara made your transition seamless and we could assist you in making the switch. If you need anything in the future, don’t hesitate to reach out! -James "
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The Scoop Santa Fe

October 23, 2024

5  out of  5
rating by The Scoop Santa Fe
"James amino and his team are extremely helpful and knowledgeable. I’m grateful to have Keisha Hamby available for my insurance needs. She’s amazing!"
We responded:
"Thank you for your kind words! I am thrilled to hear that our team, especially Keisha, has been helpful and knowledgeable in meeting your insurance needs. We hope to continue serving you in the future! -James "
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Rebecca Vollmer

October 22, 2024

5  out of  5
rating by Rebecca Vollmer
"James Armijo has been my State Farm agent for over 20 years, that says it all : )"
We responded:
" Thank you for the review and for your loyalty over the past 20 years, Rebecca! I am honored to have been your agent for so long, and your kind words mean the world to me. I look forward to continuing to provide the same level of care and service you deserve! -James "
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Kyson Lindquist

October 5, 2024

1  out of  5
rating by Kyson Lindquist
"EDIT/ UPDATE MONDAY SEPTEMBER 2ND 2024 Issues were not resolved and James Armijo began ignoring my emails/requests to do so outside of this review he responded to. Keisha Hamby at his establishment then further gave excuses as to why this over charging was happening in my situation yet still did nothing to resolve it. Overall, if you notice your policy monthly payments are randomly increasing for no reason at all (zero accidents, etc) then go above these individuals and take it up with someone else at State Farm to verify you aren't overpaying, or rather just shop elsewhere for agents who aren't these people. Had to get a new insurance policy with a different insurance company all together because of this. Beware, Santa Fe!"
We responded:
"Thank you for your feedback, Kyson. We are glad you found a solution that works for you. We wish you good luck with your new insurance provider and appreciate the time you spent with us. -James "
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Edwin Gregory

September 27, 2024

5  out of  5
rating by Edwin Gregory
"ALWAYS, great, personal & professional service."
We responded:
"Thank you so much for your kind words, Edwin! We’re thrilled to hear that you consistently receive great personal and professional service from our team. Your satisfaction is our top priority, and we look forward to continuing to assist you with all your insurance needs. If you ever have any questions or need further assistance, don’t hesitate to reach out! – James"
Profile photo of James Salazar

James Salazar

September 21, 2024

5  out of  5
rating by James Salazar
"James Armijo has always gone above and beyond to provide amazing customer service. He and his office staff have always been gone out of their way to answer any questions or concerns I may have. If anyone is shopping for insurance I would recommend giving Mr. Armijo’s office."
We responded:
"Thanks a ton for your awesome review! We're thrilled to hear that James and the team have been able to help you out so much. Your recommendation really means a lot to us. If you ever have more questions or need anything else, just give us a shout! Cheers!"
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Dennis Lujan

September 13, 2024

5  out of  5
rating by Dennis Lujan
"We have been with James Armijo State Farm for many years, we initially went there because of one of his employees (Kathy)! Since her retirement, we have remained with State Farm and are very happy with the service and personal touch we get from the staff! I even sent my father to James."
We responded:
" Dennis Lujan Thank you so much for sticking with us over the years! Kathy was such an important part of our team, and I'm grateful she brought us together. Even after her retirement, it's wonderful to know you've continued to feel the personal care and attention we strive to provide. Thank you again for your continued support and for referring your father. That really means a lot to us. We're honored to take care of your family and look forward to many more years of working with you! - James "
Profile photo of Carl Martinez

Carl Martinez

September 10, 2024

5  out of  5
rating by Carl Martinez
"James Armijo State Farm has always taken care of all my insurance needs as well as my family members. James and his staff are great to work with and are helpful in making sure I have the right coverages. Thank you James and staff for the great customer service and professionalism you have provided over the years!"
We responded:
"Thank you, Carl, for your kind words and for choosing us to help with insurance needs over the years! I am glad to hear that my team and I have been helpful in making sure you and your family have the right coverage. If there's ever anything more we can do, don't hesitate to reach out! -James "
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Edi Granillo

September 9, 2024

5  out of  5
rating by Edi Granillo
"Love my State Farm Agent! James Armijo always looking out for all you insurance needs!"
We responded:
"Thank you so much! I truly appreciate your kind words. It’s my pleasure to help you with all your insurance needs and make sure you’re well covered. If you ever need anything, don’t hesitate to reach out!"
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Tracy Tregeagle

August 21, 2024

5  out of  5
rating by Tracy Tregeagle
"I’ve had the opportunity to work with Barbara Salas in the past. She is a straight shooter and always keeps the customer’s best interests in mind. Barbara went to great lengths to make sure we received the best coverage and best value for our insurance dollars. I would highly recommend Barbara for all of your insurance needs!"
We responded:
"Thank you, Tracy, for sharing your positive experience! I am thrilled to hear that Barbara provided you with exceptional service and prioritized your needs. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same level of dedication. -James "
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Aric Wheeler

August 19, 2024

5  out of  5
rating by Aric Wheeler
"After being frustrated with my previous insurance company I reached out to Barbara and she immediately provided me with quotes on my home and auto policies. She was thorough and attentive throughout the process and helped me transfer all my policies without any issues. She answered all my questions and was able to beat costs on all my insurance policies. She went above and beyond with her communication. James also was there to provide assistance at a moments notice. I made some vehicle changes shortly after moving over to State Farm and again Barbara was on top of things immediately! I can not say enough about the positive experience of working with Barbara and James. They truly care about their clients and the community they live and work in. I definitely recommend them for all your insurance needs!"
We responded:
"Thank you so much for taking the time to share your positive experience with Barbara! We are thrilled to hear that she was able to provide you with thorough, attentive service and help you transition your home and auto policies smoothly. It's wonderful to know that she could answer all your questions, reduce your costs, and communicate effectively throughout the process. Thank you for your recommendation. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Venessa Chavez

Venessa Chavez

August 14, 2024

5  out of  5
rating by Venessa Chavez
"Barbara went above and beyond to help us insure our home after a devastating experience with our former insurance company! Courteous and Professional!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Barbara was able to assist you and provide the support you needed. We love Barbara here as well, and we're glad she could make a positive impact. We appreciate your feedback!"
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Kristin Rowley

July 22, 2024

5  out of  5
rating by Kristin Rowley
"James Armijo gives exceptional service. I highly recommend him and his office."
We responded:
"Thank you for your kind review, Kristin! I am thrilled to hear that I provided you with exceptional service. Your recommendation of me means a lot. If you ever need further assistance or have any questions, please don't hesitate to reach out! -James "
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Brenda Ledezma

May 13, 2024

5  out of  5
rating by Brenda Ledezma
"Keisha was wonderful and of great help"
We responded:
"Thank you for your kind words, Brenda! I am glad to hear that Keisha was able to assist you effectively. We strive to provide wonderful service, and it's nice to know Keisha hit the mark. We look forward to helping you again in the future! -James "
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Renee Villarreal

March 20, 2024

5  out of  5
rating by Renee Villarreal
"James and his team are always professional and pleasant to work with. That is why I have kept my insurance with them for almost 20 years!"
We responded:
"Thanks for the five-star review, Renee! I am thrilled to hear you have been a customer with our team for nearly 20 years. We hope to continue providing great service to you! -James "
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Jared Slotoroff

September 27, 2023

5  out of  5
rating by Jared Slotoroff
"James is best!"
We responded:
"Thank you for the five-star review, Jared! I am happy to hear you enjoy working with me as your insurance agent. I am looking forward to assisting you again! -James "
Profile photo of Troy Trouchet

Troy Trouchet

May 24, 2023

5  out of  5
rating by Troy Trouchet
"As a new resident and homeowner in Santa Fe, it was the kindness , the professional yet friendly care of Dominique Barela that had me feeling safe and secure in my interstate move far away from my family and longtime community. James Armijo State Farm insurance was my first business experience...one that set the bar and tone for the town, which has been lived up to in all ways. Thank you so much Dominique"
We responded:
"Troy: Thank you so much for the kind words, Troy. Connecting with our Good Neighbors and making sure they have all the information they need to make an informed decision about their coverage is number one to us at James Armijo State Farm. Dominique is awesome, and we’re so lucky to have her on our team! We’ll make sure to pass along your kind words to her. Thank you again for trusting us with your insurance needs and leaving such a lovely review. You’ve made our day! Thanks, "
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TJ Williams

May 16, 2023

5  out of  5
rating by TJ Williams
"Professional, insurance agent Tyler took care of everything and was prompt on updates and keeping me in the loop."
We responded:
"TJ Williams: Response: Thank you for your review! Our team is dedicated to delivering excellent service and making sure our Good Neighbors are well-informed and confident with their coverage. "
Profile photo of Anna DeCamp

Anna DeCamp

May 9, 2023

5  out of  5
rating by Anna DeCamp
"I spoke with 3 different insurance companies to insure my home and 3 cars. Dominique with James Armijo's office won my business. She was the ONLY person that provided me instant information and exceptional service. Thank you Dominique for your BEST of class service. :) Anna"
We responded:
"Anna: Wow Anna, thank you so much for this lovely review. Feedback like this truly makes our week. We are so happy to hear Dominique was able to exceed your expectations. Providing a positive and straightforward experience for our Good Neighbors is very important to us. Please don’t hesitate to reach out or stop by if you need any further assistance! "
Profile photo of Adam Nordby

Adam Nordby

April 23, 2023

5  out of  5
rating by Adam Nordby
"James and his team are the best around. In my experiences with them (auto claims and beyond), they make you feel like family and ensure you receive the help and support you need."
We responded:
"Thanks for the five-star review, Adam! I am happy to hear you like our team and had a great experience working with us. You deserve to be treated like family and I am glad we could help you! -James "